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Our Services

Let's do this together.

With other crowdfunding platforms, you're on your own. Zoop provides support, strategy, promotion, fulfillment and more. We take the guess work out, and give you your best chances for success. Instead of piecing together services from multiple platforms, everything you need is under one roof.

Pre-Campaign

Budgeting

  • P&L creation; low, medium, high projections

  • Reward pricing/ add-on pricing

  • Vendor quotes, and estimates for production budgets

  • Budgets on stretch goals, profit impact

Pre-Campaign

Strategy

  • Planning timelines and schedules for launch and other milestones

  • Strategizing format of book

  • Strategizing rewards & add-ons

  • Lining up vendors for production and fulfillment

  • Strategizing funding goals

Pre-Campaign

Shipping Calculator

  • Providing tailored shipping estimates based on rates, weights, and fulfillment costs

  • Advising on shipping costs both domestically and internationally

  • Logistics planning for US and UK fulfillment partners

Campaign Launch

Page Creation & Administration

  • Handling tech and page creation

  • Guidance on best practices for imagery, text, etc.

  • Troubleshooting

  • Managing early bird specials, limited rewards, changes & fixes

  • Deploying backer updates on page and via e-mail

  • Customer support during the campaign

  • Backer data collection

Campaign Launch

Launch Email & Social Promotion

  • E-mail blast at launch to our entire user base + new signups from pre-launch

  • Social media posts across twitter, FB, IG at launch, and other milestones

  • Final days & hours e-mail(s)

  • Visibility on homepage and featured carousel

Post-Campaign

Printing & Manufacturing

  • Onboarding of vendors

  • Coordinating and overseeing process of printing and manufacturing (comics, books, pins, stickers, cards, art prints, t-shirts, etc)

  • Arranging any tip in sheets, binding into books, or bookplates

  • Arranging signing of books

  • Logistics coordination between vendors, fulfillment and client

  • Handling any schedules, disputes, damages, lost items, etc.

Post-Campaign

Pledge Management

  • Track down all delinquent credit card charges

  • Handle any address changes

  • Personalization requests (sketches, t-shirt sizes, etc.)

  • Updates for backers

  • Customer support

Post-Campaign

Fulfillment

  • Provide all proper data and spreadsheets to fulfillment vendor

  • Manage process and schedule of getting all items fulfilled to their proper location

  • Digital fulfillment

  • Handle any damaged, lost or undelivered packages

  • Return any remaining product to client, or keep in warehouse for Zoop e-commerce

  • Close out all accounts, provide final payments, and backer lists

Make Zoop your support team.